Account

Delete your account

You can ask us to delete your Yangawey account and the personal data associated with it at any time. This page explains how, and what is removed.

How to request deletion

Choose either option:

• In the app: open Account, tap Delete account, and follow the prompt to contact support; or
• By email: email yangawayasset@gmail.com from the email address registered to your account, with the subject “Delete my account”.

We verify that the request comes from the account owner before deleting anything.

What is deleted

• Your profile: name, email, phone, address, and date of birth.
• Your identity-verification (KYC) documents and details.
• Your profile photo and any payment receipts you uploaded.
• Your wallet, savings, and investment records, and your transaction history that we are not required to keep.

What may be retained

We may keep a limited set of records where the law requires us to (for example, for tax, accounting, anti-fraud, or regulatory reasons). We retain those records only for the period required, then delete them.

Before you request deletion

If your wallet holds a balance, please withdraw it first. Deleting your account cannot be undone. If you need help, contact us at yangawayasset@gmail.com.

How long it takes

We process account-deletion requests within 30 days of verifying them.

Yangawey is operated by Yangawey Asset Limited. For anything else, see our Privacy Policy.